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Standard Terms and Conditions of Sale
1. Invoices are due and payable in thirty days from the date of the invoice.
2. Orders greater than $50 must be prepaid. Once we have established a relationship with a reseller we will gladly ship and invoice future orders.
3. No new orders will be allowed for customers who have outstanding invoices that remain unpaid for ninety days or longer.
4. Claims for books damaged during shipment must be made to the shipping company and not to Grateful Steps, Inc.
5. Shortages or non-receipt must be reported within 15 days of the shipping date.
Returns
Unsold copies may be returned for full refund between three months and one year of the invoice date. Grateful Steps, Inc. will accept returns of books purchased only from Grateful Steps, Inc. Books purchased from another distributor or wholesaler must be returned to the original supplier. Please include a copy of the original invoice with the return shipment. Shipments of returned books must be prepaid.
Books must be in resaleable, unblemished condition; not torn, mutilated, marked, or stickered. Books must be packed for shipment so as to prevent damage during shipping.
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